Hylan Collaborates with OneConnect to Implement RingCentral’s Unified Communications Solution
Here at Hylan, we pride ourselves on the relationships we have – with our team, our customers, our vendors and our partners. Our work together is instrumental to our success in delivering top notch, full-service turnkey communications solutions across the nation. Today we are honored to recognize one of our most valued partners – OneConnect, who helps Hylan in our venture to ensure we make the most optimal technology decisions for our company across the board. Through our partnership with OneConnect, Hylan was recently able to secure a new, complete Unified Communications (UC) solution with enterprise Voice over IP capabilities.
Leveraging its multiple partnerships with the top technology and IT providers worldwide, OneConnect consulted with our team to research and explore secure, compliant UC solutions to consolidate voice, data, video and Bring Your Own Device (BYOD)/mobility management. Following the stringent selection process, we have ultimately selected RingCentral, the leading global cloud communications provider, to provide our company with its innovative UC solution, which includes unified messaging, presence, audio, video and web conferencing, contact center and fax. Presently, RingCentral has integrated services into our Hylan and Hylan Datacom & Electrical offices in New York and New Jersey, but we plan to extend into our other Hylan Companies’ locations, including Down Under Construction, Hylan West, and Western Utility.
According to our VP of Business Development, Robert Bianco, “OneConnect took care of everything for us – soup to nuts. The company brought multiple UC/Voice providers into our offices for interactive demonstrations, allowing our team to make the best choice for our company’s phone system that would integrate seamlessly throughout our headquarters, and scale to accommodate all of our Hylan Companies. RingCentral sets the standard for all of the hosted voice services – and I think that came across loud and clear with the company’s demonstration for Hylan.”
Jeff Fiori, President of OneConnect chimes in here: “Here at OneConnect, we treat all of our customers’ challenges as though they are our own and we are dedicated to ensuring that companies like Hylan are provided with the best-in-class telecom and technology services, efficiently and affordably. We operate as a business’ single point of contact and under the mission that our clients are to receive the very best customer service in the industry, backed by solid business partnerships, such as ours with RingCentral. After a comprehensive search of the providers to suit Hylan’s needs, RingCentral proved to be the most fitting. RingCentral is very customer focused and met all of Hylan’s interoffice requirements, including offering a solution that can easily scale as Hylan continues to grow.”
OneConnect helps its customers to make the right cloud, telecom, energy and security decisions, offering technology to keep businesses running today and helping them scale for the future. To learn more about our invaluable partner, please visit https://www.oneconnectinc.com/.
Lastly – special congratulations to Jeff – raffle winner at our recent Hylan Inaugural Golf Tournament & Customer Appreciation Event (as seen in photo above!)